Communication in Multicultural Business Life (5 cr)
Code: 3H-316-3007
General information
- Enrolment period
- 30.11.2015 - 10.01.2016
- Registration for the implementation has ended.
- Timing
- 01.01.2016 - 06.03.2016
- Implementation has ended.
- Credits
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Unit
- Business Administration
- Campus
- TAMK Main Campus
- Teaching languages
- Finnish
- Degree programmes
- Degree Programme in Business Administration
- Teachers
- Vuokko Penttilä
- Mirja Kinnunen
- Small groups
- Ryhmä A (Size: 0 . Open UAS : 0.)
- Ryhmä B (Size: 0 . Open UAS : 0.)
- Small groups
- Ryhmä A
- Ryhmä B
- Course
- 3H-316
Objectives (course unit)
During the course students learn to communicate in multicultural environment. Students can choose either Expertise in English for BBA Studies (3 cr) or Swedish for Working Life (3 cr). Students deepen their oral language skills in diverse working life situations and learn about working life customs.
Organisational Communication
After completing the course students will be able to
- act in different business life situations appropriately and in a way that promotes good working atmosphere
- write informative texts in a formal style and produce documents in a specified form
- show expertise in interaction dynamics
- consider multicultural aspects
- show expertise in organisational communication and pay attention to it in their own work
Swedish for Working Life
After completing the course students will be able
- to operate in general oral communication situations (negotiations, phone, presentation, small talk situations)
- to communicate interactively by taking account of the situation and other people
- to be familiar with the organisational culture and manners of the target language
Content (course unit)
What is meant by organisational communication?
What are the main principles of organisational communication?
What are the most important objectives of organisational communication?
What skills are necessary in order to communicate successfully in multicultural environment?
How do students communicate orally in general communication situations at work?
How do the organisational culture and manners affect oral communication?
Why do we need specialised terminology in certain situations?
Prerequisites (course unit)
1. year studies or similar skills and knowledge.
Evaluation methods and criteria
aktiivinen osallistuminen lähiopetukseen
75% läsnäolo tunneilla, poissaoloja ei voi korvata lisätehtävillä
suulliset jaa kirjalliset yksilö-, pari- ja ryhmätehtävät
kirjallinen koe kurssin päättyessä
arvioitavat suulliset ja kirjalliset suoritukset
Teaching methods
pari- ja ryhmäkeskustelut, simulaatiot, presentaatiot, kirjalliset harjoitukset