Management of Service Situations (7cr)

Content

Type of course: Compulsory

Level of course: Professional studies

Objective of course:
The student must know the basics of how to organise service situations. They can plan and realise economically and qualitatively appropriate service and act as a responsible person in its organisation.

Course contents:
- starting points of planning
- arrangements of different places
- different happenings and the related expenses

Teaching methods:
- lectures
- practical exercises

Assessment methods:
- practical training
- exercises
- active participation

Prerequisites
-T410-5
-T420-5
-T440-5
-T450-5

Required / Recommended reading:
- will be agreed on at the beginning of the course

Name of lecturer
Taija Karhe, Eija Reunanen

Year of study
3.

Semester
periods 3-4

Language of instruction
Finnish