Managing Multicultural OrganizationsLaajuus (5 cr)

Objectives

Culture is an integral part of everyday organizational life. Understanding culture facilitates organizational success in national- as well as international market. The course is designed to deal with culture and its impact in managing/leading organization made up of people from diverse cultural background.


After completing of the course, students will be able to:

Know culture from different points of view prioritizing the field of management and organization.

Lead multicultural workforce

Build work team/group with people from different cultural background

Deal with cultural differences effectively

Identify culture lenient motivational strategy

Manage cultural tension by engaging empathetic approach

Negotiate globally

Content

What is culture?

What is family-, national-, organizational- and business culture?

What are the roots of culture?

How culture influences management and the functioning of an organization?

How to deal with cultural challenges in forming group/team and leading people with diverse cultural background?

What are the crucial issues to remember while negotiating internationally?

Prerequisites

First year BBA studies or equivalent studies for the exchange students

Assessment criteria, satisfactory (1-2)

The student can define culture and recognises cultural differences. He/she is aware of the course load and able to do routine tasks. The student can give and receive feedback and can do project work in a group. He/she considers and assesses things from his/her viewpoints. The student can work in a group. He/she judges things mainly from his/her own perspective.

Assessment criteria, good (3-4)

The student compares culture and explains its impact on different social entities. He/she helps to apply cultural approach in leading a multicultural workforce. The student as a resource person assists in solving problems in leading a multicultural workforce or building a multicultural team. He/she helps making a plan for dealing with cultural differences effectively. He/she considers and assesses issues from multicultural perspectives and can engage in negotiation with counterparts from another culture. The student becomes a responsible member of a diverse group.

Assessment criteria, excellent (5)

The student understands culture from multiple perspectives and analyses its impact on different social entities including business organisations. The student as a resource person acts independently or as part of a group in leading a multicultural workforce or building a multicultural team. He/she assists in finding solutions to team in dealing with cultural differences effectively. He/she actively engages himself/herself in the work group in finding solutions to problems at hand or adopting policy regarding a culture lenient motivational plan. Moreover, the student can play a flexible role in multicultural negotiation context.