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Study Guide
Value-Added Sales & Customer-Centric CRM

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Bachelor’s Degree, Full-Time Studies
- Education in Finnish
  - Culture
  - Natural Resources and the Environment
    - Degree Programme in Forestry
  - Tourism, Catering and Domestic Services
    - Degree Programme in Hospitality Management
  - Multidisciplinary Education
    - Degree Programme in Network Learning and Competencies
  - Other or Unknown Field of Study
    - Open University of Applied Sciences
  - Social Services, Health and Sports
  - Technology, Communication and Transport
  - Social Sciences, Business and Administration
- Education in English
  - Culture
    - Bachelor's Degree Programme in Media and Arts
  - Tourism, Catering and Domestic Services
    - Degree Programme in Hospitality Management
  - Social Services, Health and Sports
  - Technology, Communication and Transport
  - Social Sciences, Business and Administration
    - Bachelor's Degree Programme in Entrepreneurship and Team Leadership
    - Bachelor's Degree Programme in International Business
Bachelor’s Degree, Part-Time Studies
- Education in Finnish
  - Natural Resources and the Environment
    - Degree Programme in Forestry
  - Tourism, Catering and Domestic Services
    - Degree Programme in Hospitality Management
  - Social Services, Health and Sports
  - Technology, Communication and Transport
  - Social Sciences, Business and Administration
    - Degree Programme in Business Administration
Master’s Degree
- Education in Finnish
- Education in English
  - Culture
    - Master's Degree Programme in Emerging Media
    - Master's Degree Programme in Screenwriting
  - Natural Resources and the Environment
    - Master's Degree Programme in Risk Management and Circular Economy (Natural Resources)
  - Social Services, Health and Sports
    - Master's Degree Programme in Community Work and Multicultural Development
    - Master's Degree Programme in Genetic and Genomic Counselling
  - Technology, Communication and Transport
    - Master's Degree Programme in Data Expertise and Artificial Intelligence
    - Master's Degree Programme in Risk Management and Circular Economy
  - Social Sciences, Business and Administration
Teacher Education
- Education in Finnish
  - Humanities and Education
- Education in English
  - Humanities and Education
    - Professional Teacher Education
Continuing Education
- Education in Finnish
  - Humanities and Education
    - Continuing Education TAOK
  - Culture
    - Continuing Education for Location Managers
  - Other or Unknown Field of Study
    - Continuing Education
  - Social Services, Health and Sports
    - Sospro Academy
  - Technology, Communication and Transport
  - Social Sciences, Business and Administration
    - Modern Executive Assistant
- Education in English
  - Other or Unknown Field of Study
    - Continuing Education
  - Social Sciences, Business and Administration
    - International Business and Logistics
    - Talent Traction: Co-Creating Multicultural Workplace
Specialisation Education
- Education in Finnish
- Education in English
  - Culture
    - VFX Artist – Specialisation Education
University Diploma
- Education in English
  - Technology, Communication and Transport
  - Social Sciences, Business and Administration
    - Diploma in International Business Management
    - Systemic Approach to Entrepreneurship
Immigrants training education
- Education in Finnish
  - Other or Unknown Field of Study
    - Preparatory Programme for Higher Education Studies for Immigrants
Elective course offerings
Path Studies, upper secondary education
Online studies
Cross-institutional studies

Value-Added Sales & Customer-Centric CRM (5cr)

Course unit code: TK00CX54

General information

Credits: 5 cr

Accessibility statement

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