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The Development of Activities through Service DesignLaajuus (5 cr)

Course unit code: NY00EK08

General information


Credits
5 cr

Objectives

Student
- knows key phases and methods of service design process
- can critically put them into practice in his own development project
- can commit customers and interest groups to development activities

Content

Methods of service- and user-centered design
Customer and interest group engagement

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