The Development of Activities through Service DesignLaajuus (5 cr)
Course unit code: NY00EK08
General information
- Credits
- 5 cr
Objectives
Student
- knows key phases and methods of service design process
- can critically put them into practice in his own development project
- can commit customers and interest groups to development activities
Content
Methods of service- and user-centered design
Customer and interest group engagement
Equivalent study units