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Introduction to FieldLaajuus (10 cr)

Code: 8T00DQ52

Credits

10 op

Objectives

Students are able
- to build a conception of the field of business, its history and future
- to recognise the current elements (hygienia and cleanliness, design, nutrition, humanity and gastronomy)
- build their own understanding of the development of the field of business

Content

WHAT know-how is needed in the service business today?
WHY is hospitality an essential part of the service?
HOW can I produce an excellent customer experience?

Assessment criteria, satisfactory (1-2)

The student can identify and can determine the special characteristics of the branch.
The student performs the given tasks with the help of the teamwork.
The student takes the responsibility for his own operation. The student identifies his social skill.
The student can give and can receive feedback.

Assessment criteria, good (3-4)

The student can compare and can analyse the special characteristics of the branch.
The student can work responsibly in the cooperation and it be ready to develop its social skills.
The student can give and can receive feedback actively and constructively.

Assessment criteria, excellent (5)

The student can analyse the branch and the development needs of the operation widely. Student the part connects forth the brought matters to a vocational context.
The student can work responsibly, flexibly and constructively in the cooperation. The student develops both own and the interaction of the group. The student can give and can receive feedback actively and constructively.

Enrolment period

02.07.2023 - 31.08.2023

Timing

01.08.2023 - 23.10.2023

Credits

10 op

Virtual portion

8 op

RDI portion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Hospitality Management

Campus

TAMK Main Campus

Teaching languages
  • Finnish
Seats

15 - 50

Degree programmes
  • Degree Programme in Hospitality Management
Teachers
  • Marja-Liisa Timperi
  • Sami Salonen
Person in charge

Sami Salonen

Groups
  • 23MRESTO

Objectives (course unit)

Students are able
- to build a conception of the field of business, its history and future
- to recognise the current elements (hygienia and cleanliness, design, nutrition, humanity and gastronomy)
- build their own understanding of the development of the field of business

Content (course unit)

WHAT know-how is needed in the service business today?
WHY is hospitality an essential part of the service?
HOW can I produce an excellent customer experience?

Assessment criteria, satisfactory (1-2) (course unit)

The student can identify and can determine the special characteristics of the branch.
The student performs the given tasks with the help of the teamwork.
The student takes the responsibility for his own operation. The student identifies his social skill.
The student can give and can receive feedback.

Assessment criteria, good (3-4) (course unit)

The student can compare and can analyse the special characteristics of the branch.
The student can work responsibly in the cooperation and it be ready to develop its social skills.
The student can give and can receive feedback actively and constructively.

Assessment criteria, excellent (5) (course unit)

The student can analyse the branch and the development needs of the operation widely. Student the part connects forth the brought matters to a vocational context.
The student can work responsibly, flexibly and constructively in the cooperation. The student develops both own and the interaction of the group. The student can give and can receive feedback actively and constructively.

Assessment scale

0-5

Enrolment period

09.06.2022 - 31.08.2022

Timing

01.09.2022 - 23.10.2022

Credits

10 op

Virtual portion

5 op

Mode of delivery

50 % Contact teaching, 50 % Distance learning

Unit

Hospitality Management

Campus

TAMK Main Campus

Teaching languages
  • Finnish
Seats

5 - 50

Degree programmes
  • Degree Programme in Hospitality Management
Teachers
  • Jaana Miilumäki
  • Tuija Heikkilä
  • Marja-Liisa Timperi
Person in charge

Tuija Heikkilä

Groups
  • 22MRESTO

Objectives (course unit)

Students are able
- to build a conception of the field of business, its history and future
- to recognise the current elements (hygienia and cleanliness, design, nutrition, humanity and gastronomy)
- build their own understanding of the development of the field of business

Content (course unit)

WHAT know-how is needed in the service business today?
WHY is hospitality an essential part of the service?
HOW can I produce an excellent customer experience?

Assessment criteria, satisfactory (1-2) (course unit)

The student can identify and can determine the special characteristics of the branch.
The student performs the given tasks with the help of the teamwork.
The student takes the responsibility for his own operation. The student identifies his social skill.
The student can give and can receive feedback.

Assessment criteria, good (3-4) (course unit)

The student can compare and can analyse the special characteristics of the branch.
The student can work responsibly in the cooperation and it be ready to develop its social skills.
The student can give and can receive feedback actively and constructively.

Assessment criteria, excellent (5) (course unit)

The student can analyse the branch and the development needs of the operation widely. Student the part connects forth the brought matters to a vocational context.
The student can work responsibly, flexibly and constructively in the cooperation. The student develops both own and the interaction of the group. The student can give and can receive feedback actively and constructively.

Assessment scale

0-5