Service Business ModelsLaajuus (5 cr)

Objectives

The student knows and understands
- the key terms, concepts and models of service business
- the key fields and application areas of service business
- the key value creation processes in service business.
The student is able to
- analyse different forms of service business and apply business models to various services.

Content

The classification and forms of service business, services in different industries, business models in different services, networked operation method in services, value creation logic in service business.

Further information

Language of instruction: Finnish.