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Degree Programme in Service Business and Project Management: 16YPR

Code: 15YPR

Degree title
Master of Business Administration
Credits
90 ects
Duration
1.5 years (90 cr)
Start semester
Spring 2016

Description

Degree awarded: Master of Business Administration
Scope: 90 cr

SKILLS PROVIDED
The aim of the degree programme is to train customer-oriented service business developers who have the competence of a project manager. The students improve their skills in the service business concepts and processes and their planning, while also developing their skills in management, project work and research based development. Already during their education and especially after graduation students are service business experts, change agents and project experts in their organisations. They act as active service business researchers, planners, developers, executors and assessors in the work life.

VALUE BASIS FOR EDUCATION
A responsible organisation takes a long view in managing and developing their actions exceeding the ecological, social and financial minimum requirements set by legislation. The ecological sustainability includes different pedagogical solutions and digital devices to optimize the need to travel, to use paper, etc. The social and ethical sustainability includes transparency, attractiveness, equality, and respect for the privacy of of the participating actors with different backgrounds and perspectives. From the perspective of economic sustainability and competitiveness service business development is one of the present and the future cornerstones of society.

WORKING LIFE PLACEMENT
Management and middle management, challenging expert tasks.

STRUCTURE OF STUDIES
Advanced professional studies 50 cr
Free-choice studies 10 cr
Master’s Thesis 30 cr
Total 90 cr

KEY THEMES OF EDUCATION
Service business
Project management
Development skills

TEACHING METHODS
The tuition uses different teaching methods. The classroom education, for most part, takes place on Thursday evenings (16.30-20.00) and on Fridays (8.30-16.00), roughly every other week during the autumn and spring terms.
Collaborative knowledge construction and sharing are an essential part of learning and the students are expected to participate in the classroom teaching. The attendance requirements for each course are determined by the teachers of the course.
The degree programme education is mostly carried out in Finnish.

Curriculum development and working life cooperation

The programme is developed based on student- and teacher feedback and taking into consideration work life requirements. Students themselves constitute a significant part of the work life expertise.
Master's theses are work life assignments.

Further information

The programme is intended for people who have completed the degree of Bachelor in Business Administration or another applicable university degree and who have at least three years of working experience in a related field, after having completed the degree. The degree programme is suitable also for people with other Bachelor degrees (for example in Engineering, Media, Hotel and Restaurant Management) whose working experience and/or other studies are in business-related field and who have the required work experience.

For an applicant who has first completed a vocational or higher vocational diploma and then the applicable Bachelor’s degree, the work experience acquired after the completion of the vocational diploma is accepted as the required work experience. The applicants must have at least three years of work experience in the required field also in this case.

Show study timings by academic year, semester or period

Code Name Credits (cr) 2015-2016 2016-2017 Spring 2016 Autumn 2016 Spring 2017 3. / 2016 4. / 2016 1. / 2016 2. / 2016 3. / 2017 4. / 2017
Y14LIKOLUONNOS-1000
Advanced Professional Studies

(Choose all )

50
Y14LIKOLUONNOS-1003
Service Business Required Studies

(Choose all )

20
3Y00CF17 Service Business Models 5 5 5 2.5 2.5
3Y00CF18 Designing Services 5 5 5 2.5 2.5
3Y00CF19 Legal Issues of Service Business 5 5 5 2.5 2.5
3Y00CF20 Internationalization of Services 5 5 5 2.5 2.5
Y14LIKOLUONNOS-1004
Service Business Optional Studies

(Choose one )

5
3Y00CF21 Customer Relationship Management 5 5 5 2.5 2.5
3Y00CF22 Financial Management of Service Businesses 5 5 5 2.5 2.5
3Y00CF23 Consumer Behaviour 5 5 5 2.5 2.5
Y14LIKOLUONNOS-1005
Developing Business Activities

(Choose all )

25
3Y00CF24 Project Business Activities and Skills 15 7.5 7.5 7.5 7.5 3.8 3.8 3.8 3.8
3Y00CF25 Knowledge Management and Managing Change 5 5 5 2.5 2.5
3Y00CF26 Methods of Development Work 5 5 5 2.5 2.5
Y14LIKOLUONNOS-1001
Master's Thesis

(Choose all )

30
3Y00CF27 Master's Thesis 30 10 20 10 10 10 5 5 5 5 5 5
Y14LIKOLUONNOS-1002
Free-Choice Studies

(Choose ects: 10)

10
Total 90 32.5 57.5 32.5 32.5 25 16.3 16.3 16.3 16.3 12.5 12.5

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

Degree Certificate - Master's Degree (EQF 7)

Structuring for Degree Certificate for Master's Degree, according to AMK legislation. (Basic model).

Master's Thesis

No attached course units

Advanced Professional Studies

No attached course units

Free-choice Studies

No attached course units

Unclassified
Service Business Models
Designing Services
Legal Issues of Service Business
Internationalization of Services
Customer Relationship Management
Financial Management of Service Businesses
Consumer Behaviour
Project Business Activities and Skills
Knowledge Management and Managing Change
Methods of Development Work
Master's Thesis

Code Name Credits (cr)
Y14LIKOLUONNOS-1000
Advanced Professional Studies

(Choose all )

50
Y14LIKOLUONNOS-1003
Service Business Required Studies

(Choose all )

20
3Y00CF17 Service Business Models 5
3Y00CF18 Designing Services 5
3Y00CF19 Legal Issues of Service Business 5
3Y00CF20 Internationalization of Services 5
Y14LIKOLUONNOS-1004
Service Business Optional Studies

(Choose one )

5
3Y00CF21 Customer Relationship Management 5
3Y00CF22 Financial Management of Service Businesses 5
3Y00CF23 Consumer Behaviour 5
Y14LIKOLUONNOS-1005
Developing Business Activities

(Choose all )

25
3Y00CF24 Project Business Activities and Skills 15
3Y00CF25 Knowledge Management and Managing Change 5
3Y00CF26 Methods of Development Work 5
Y14LIKOLUONNOS-1001
Master's Thesis

(Choose all )

30
3Y00CF27 Master's Thesis 30
Y14LIKOLUONNOS-1002
Free-Choice Studies

(Choose ects: 10 )

10
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