Client Work Methods With Individuals and GroupsLaajuus (5 cr)

Objectives

Students
- are familiar with methods of client work and are able to compare their use with different client groups and situations
- can create professional interaction and cooperation to promote client or group participation and empowerment
- can apply the basic principles of resource-oriented and solution-focused counselling
- can analyse the principles of crisis assistance from the perspective of social services
- can analyse group phenomena in own social network and view them from the perspective of group counselling
- can analyse emotions stirred by client situations

Content

- Encountering a client in professional interaction
- Active and dialogic listening
- Resource-oriented and solution-focused approach in client work
- Validation method
- Principles of crisis assistance