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Communication SkillsLaajuus (0 cr)

Course unit code: YKL029-5

General information


Credits
0 cr

Content

Type of course Compulsory

Level of course Core studies

Objective of course
Students are able to interact appropriately and skilfully both in oral and written professional situations. Students can take the demands of the recipient, situation and professional field into account in their communication. They are also able to communicate in an organised, persuasive and natural manner. Polytechnic graduates can and will develop their own communication skills as a part of their professional skills.

Course contents
levels of interaction
interaction in professional context
individual communicator image
group dynamics
negotiation and conference theory and customs
working life documents, raporting, references
layout of documents, document standard
stylistic issues
linguistic correctness

Teaching methods
Discussion, written and oral exercises, group works

Assessment methods
Assessment of competence tests and possible examination, self-evaluation and peer review

Prerequisites
-

Required/recommended reading
Hirsjärvi, S., Remes, P. & Sajavaara, P. 2004. Tutki ja kirjoita. Helsinki: Tammi.
Koivula, U-M., Suihko, K. & Tyrväinen, J. 2002. Mission: Possible. Opas opinnäytteen tekijälle. Tampere: Pirkanmaan ammattikorkeakoulu.
Repo, I. & Nuutinen, T. 2003. Viestintätaito. Helsinki: Otava.
Other reading to be agreed on at the beginning of the course

Name of lecturer(s)
Helena Virikko

Year of study
1st year

Semester
period 1,2,3,4

Language of instruction
Finnish

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