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Customer Networks of Social Services and Health CareLaajuus (5 cr)

Course unit code: 7F00CR99

General information


Credits
5 cr

Objectives

Students
- know the most important customer groups for social services and health care
- get customers for their team enterprise and are in regular contact with them
- network and use their networks in developing the team enterprise
- use it for developing their business
- use various innovation methods for developing the team enterprise
- take advantage of the means of digitalization in constructing customer network and in the activities of the enterprise

Content

- customer contacts
- creating a customer network
- maintaining a customer relationship
- project management
- digitalization in developing activities

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