Interpersonal and Presentation SkillsLaajuus (3 cr)

Objectives

The student:
- understands the importance of interpersonal and presentation skills as part of his/her profession
- is able to analyse his/her own interpersonal and presentation skills
- can observe and evaluate other people´s communication and is able to adapt his/her own communication to different situations
- knows how to communicate in a structured manner and convincingly
- knows how to prepare and give an oral presentation to a large audience with appropriate illustrations
- knows the normal progress of common interpersonal situations (customer service, infos, meetings) and is able to act in these situations responsibly and according to established practices
- knows how to make use of feed back.

Content

Customer service and info situations in forestry business, levels of interaction, communication styles, non-verbal communication, preparation of oral presentations, visualisation, giving a presentation, theory of meeting and negotiation skills, cultural manners, group dynamics.

Further information

Integrointi opintojaksoihin metsä omaisuutena ja metsäneuvonta.