Hotel and Restaurant EnvironmentLaajuus (5 op)

Osaamistavoitteet

This course introduces the operational environment of the hotel and restaurant management and factors regulating business operations.

After completing the course, the students will be able to:
Understand the meaning of business idea and customer orientation.
Understand that there are a variety of hotel and restaurant services for tourists.
Know the essential legislation on the field.

Sisältö

How the operational environment impacts in hotel and restaurant business?
How legislation impacts in hospitality business?
What variety of business ideas there are in hospitality business?