Organisational CommunicationsLaajuus (2 cr)

Objectives

Students
- are able to interact appropriately and skilfully both in oral and written professional situations.
- can take the demands of the recipient, situation and professional field into account.
- are also able to communicate in an organised, persuasive and natural manner.
- can and will develop their own communication skills as a part of their professional skills.

Content

different forms of communication: oral communication, negotiation and meeting skills
levels of interaction
interaction in the field of social work
nonverbal and verbal expression