Customer-oriented Development and Innovation in Social Services and Health CareLaajuus (3 cr)

Objectives

Students
- apply user-based and inclusive design and innovation methods
- develop new services, products and business models for social and health care field together with partners from the working life

Content

- operational environment analysis
- inclusive design, evaluation and development methods
- innovation methods and service design
- the process from an idea to a product/service
- quality of the services and evaluation of impact
- digitalization in developing activities