Communication Skills (5cr)

Content

Type of course
Compulsory

Level of course
Core studies

Objective of course
Students are able to interact appropriately and skilfully both in oral and written professional situations. Students can take the demands of the recipient, situation and professional field into account. They are also able to communicate in an organised, persuasive and understandable manner. Polytechnic graduates can and will develop their own communication skills as part of their professional skills.

Course contents
levels of interaction
interaction in professional context
individual communicator image
group dynamics
negotiation and conference theory and customs
working life documents, raporting, references
layout of documents, document standard
stylistic issues
linguistic correctness

Teaching methods
Discussion, written and oral exercises, group works

Assessment methods
Assessment of competence tests and possible examination, self-evaluation and peer review

Prerequisites
-

Required reading
Hirsjärvi, S., Remes, P. & Sajavaara, P. 2004. Tutki ja kirjoita. Helsinki: Tammi.
Repo, I. & Nuutinen, T. 2003. Viestintätaito. Helsinki: Otava.
Other reading to be agreed on at the beginning of the course

Name of lecturer
Ms Helena Virikko

Year of study
From first to second year

Semester
Autumn semester

Language of instruction
Finnish

Parts of course
Communication skills, part 1
Communication skills, part 2