Development and Management of Business Operation (10cr)

Objectives

Asiantuntijaluennot:
Opiskelija laajentaa ja syventää ammatillisista osaamistaan ja saa valmiuksia toimia alan perus-, esimies-, kehittämis- ja asiantuntijatehtävissä. Hän vahvistaa ammatti-identiteettiään ja työelämäyhteyksiään rekrytoituakseen elinkeinoon.

Yrityspeli: Opiskelijat hahmottavat hotelli- ja ravintolaliiketoiminnan kokonaisuutena ja ymmärtävät kannattavuuden eri osatekijöiden vaikutuksen yrityksen tulokseen.

Kehittämistehtävä: Opiskelija ymmärtää hotellin toiminnan prosessimaisena kokonaisuutena ja saa valmiuksia hotellin toiminnan systemaattiseen kehittämiseen

Content

Type of course
Compulsory

Level of course
Professional studies

Views on management
2 credits

Objective of course
Students deepen and increase their professional knowledge and gain completion to operate in basic, superior, development and expert tasks in the business. They strengthen their professional identity and connections to working life to get recruited in the business.

Course contents
-expert lectures
- quality management
- interaction management
- perspective management
modification management

Teaching methods
-lectures
-independent exercises

Assessment methods
-participation in lectures
-independent exercises

Prerequisites
Third-year studies

Required/Recommended reading
No recommended reading

Name of lecturer
Ms Pirkko Timonen

Year of study
Third year

Semester
Period 3

Language of instruction
Finnish


Development of hotel operations
5 credits

Objective of course
Students will understand the hotel and restaurant operation as a process and gain abilities for systematical development of hotel operations.

Course contents
- evaluation of hotel business from different points
- to handle problems in hotel business (organization, principles of management, technoque, introduction, marketing, economy, customerships, sale and delivery, house keeping)

Teaching methods
-contact teaching 20% - 50%
-elearning 50% -70%

Assessment methods
-task evaluation
- self evaluation
- fellow evaluation
-exam

Prerequisites
No prerequisites

Required/Recommended reading
Will be agreed on at the beginning of the course

Name of lecturer
Ms Riitta Brännare

Year of study
Third year

Semester
period 4

Language of instruction
Finnish


Business game
3 credits

Objective of course
Students will understand business operations as a complex in hotel and restaurant management. They understand the effect of separate factors of profitability on profits.

Course contents
Business game on hotel and restaurant management
Six teams (enterprises) compete for the same markets during two fiscal periods

Teaching methods
-HotCalc business game
-final report

Assessment methods
-participation in the game
-writing the final report
-presentation of the final report

Prerequisites
No prerequisites

Required/Recommended reading
Will be agreed on at the beginning of the course

Name of lecturer
Mr Pekka Kivipuro

Year of study
Third year

Semester
Period 3

Language of instruction
Finnish/English