Service Design (5cr)
Course unit code: IM00CU56
General information
- Credits
- 5 cr
Objectives
Student is able to:
- Define what service design is
- Apply different service design methods
- Design interactive services in a user-centered and co-creative way
- Use analytics to improve the service experience quality
Content
Process, principles, tools and methods, service designer’s role, visual design in digital service design.
Prerequisites
None